The duties listed are not set forth for the purposes of limiting the assignment of work. Responsible for all other work-related duties assigned by Casino Management. ![]() Must have knowledge of and comply with BSA/AML policies and procedures. ![]() Maintains communication with the Shift Manager and other floor personnel about suspicious or unusual activity.Reports any “out of the ordinary situations or problems” involving customers or employees to the Shift Manager and makes recommendations regarding solutions.Monitors floor staff’s performance in responding to customers’ needs to ensure alignment with established policies and procedures.Maintains integrity of all Casino Games consistent with Company policies and procedures.Provides recommendation in the issuance of comps and guest complaint resolution.Ensures that games are running smoothly in assigned gaming areas and assists in resolving gaming disputes. ![]()
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